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AutoInstall SSL Errors on Linux

  • If you are experiencing issues with AutoInstall SSL on a Linux server, this guide explains the most common errors and how to resolve them.

    • *

      Command Not Found

      If you see an error such as:

      runautoinstallssl.sh: command not found

      This usually means that the AutoInstall SSL agent is not installed or the command is not available in the system PATH.

      To fix this:

      1. Verify that the agent installation was completed successfully. If the agent is missing, reinstall it using the installation command provided on your GoGetSSL order page
      2. Run the command using the full path if required (for example /opt/autoinstallssl/aisagent/runautoinstallssl.sh)
    • *

      Permission Denied

      If you receive permission-related errors during the AutoInstall SSL agent installation, such as:

      mkdir: cannot create directory '/opt/autoinstallssl': Permission denied
      Downloading file…
      Extracting file…
      tar (child): /opt/autoinstallssl/aisagent.tar.gz: Cannot open: No such file or directory
      tar (child): Error is not recoverable: exiting now
      tar: Child returned status 2
      tar: Error is not recoverable: exiting now

      This indicates that the script is being executed without sufficient privileges, and AutoInstall SSL requires root or sudo access.

      To fix this:

      • Run the installation commands using sudo
      • Ensure the user has administrative permissions on the server
    • *

      Operation Not Permitted

      In case you are getting the operation permission errors when running the AutoInstall SSL Agent, such as:

      chmod: changing permissions of 'shellscript/': Operation not permitted
      chmod: changing permissions of 'shellscript/centos': Operation not permitted
      chmod: changing permissions of 'shellscript/centos/autoupdatecronjob.sh': Operation not permitted
      chmod: changing permissions of 'shellscript/centos/createautoupdatecron.sh': Operation not permitted

      This normally means that the agent needs root-level permission.

      To fix this:

      • Run the execution commands using sudo
      • Ensure the user has administrative permissions on the server

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